Remember when I asked you all to ASK ASK ASK? Well, that referred to asking for refunds, discounts, etc. But here's another reason why you should exercise your right to ask. Ever been to a store where they had like every brand of the product you wanted, just not the one you were looking for? For an educated consumer like me and yourself, I can imagine you becoming frustrated. Especially when you have a coupon for Brand A and all the store carries is Brands B, C, D, E all the way through Z. Just our luck!
My goal was to purchase a leather conditioner and cleaner to use on my new Coach watch (that sports a white patent leather strap). I had researched the problem of "dye transfer", which basically refers to that ugly phenomena where colors of clothing seep into leather and make it their home. I had that happen to my Coach shoulder bag and it wasn't pretty, but at least it was only on the back of the bag, the part that hugs my hips. I didn't want this to happen to my white watch strap so I read online what can be done about it. Many people on the forums I read recommended two products by Apple Brand, a conditioner and a cleaner.
So I went to the shoe repair shop where they sell these leather care products. They had every type of item imaginable but of course no Apple Brand cleaner or conditioners. I asked the man if he carries them at all, and if so, when he will get them in. He told me that he doesn't sell this particular brand, "But you know what? My salesman is coming tomorrow at noon so if you let me know what products you want, I'll have him get them for me... and I'll give you a nice discount." Just what I wanted to hear. So I went online and found the product information for him. I hope to visit there soon and find the item!
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